Lansweeper ticketing6/23/2023 All improvements and additions focus on expanding the overall functionality of the software and complementing existing features, working towards an all-round network management solution. On top of that, it bolsters a calendar to keep track of meetings, vacation days, scheduled maintenance and more. The help desk feature is, just like the asset management part, fully configurable, flexible and scalable.Īside from the help desk feature, release 6.0 also includes a knowledge base to share articles on a variety of topics. It offers a robust ticketing system that enables people to ask each other questions and request support. At its core, the Lansweeper help desk is a means to efficiently communicate with people in- and outside of your company. The main enhancement? From version 6.0 onwards, the IT asset management tool includes an integrated help desk & ticketing system. Lansweeper released the latest version of their network management software, Lansweeper 6.0.
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